a tab that has taken money cannot be voided
Money that has moved is never erased by a void. Refund the payment first, then void, or settle the rest and let the tab close.
Related: Refund a payment · Void a line, void a tab, and the reason
13 · When it says no
A tab that has taken money cannot be voided
server · managerWhere: Void tab
On the till itself: ⚙ → 📖 Help shows this article offline, every role, no PIN.