The till guide

5 · Paying

Tax exempt

managerWhere: Discount… sheet · Tax exempt chip

For a guest with an exemption certificate.

  1. 1Tap Discount… then Tax exempt.
  2. 2Leave the tax codes blank to exempt every authority, or pick the ones the certificate covers.
  3. 3Type the reason and the certificate id. Both go on the record.
  4. 4Tap Apply · PIN. It needs a manager PIN with tax-exempt permission.

a paid check is a refund, not an exemption

Once money has been taken the tax was collected. Refund the payment, exempt, and take it again.

Related: Discount, comp, gratuity · When the till asks for a manager PIN

On the till itself: ⚙ → 📖 Help shows this article offline, every role, no PIN.