yusker
The till guide

5 · Paying

Discount, comp, gratuity

server · bartender · a PIN with discount permissionWhere: Order screen · quiet row · Discount…

  1. 1Tap Discount…. The sheet is DISCOUNT · COMP · GRATUITY.
  2. 2Pick a chip: Discount % · Discount $ · Comp · Gratuity %. Type the figure and a reason.
  3. 3The sheet previews the new total using the server's own arithmetic before anything is applied.
  4. 4Tap Apply · PIN. A PIN with discount permission signs it.

The bill and receipt print the adjustment as a net line. To take one off again, tap it on the check; that asks for the PIN too.

Related: Tax exempt · Refund a payment

On the till itself: ⚙ → 📖 Help shows this article offline, every role, no PIN.