A slammed kitchen, a fryer down: stop new takeout and delivery for a while without touching the floor.
- 1Open ☰ and tap ⏸ Pause online orders.
- 2Pick how long: 30 min · 60 min · 90 min · 2 hours, and why if it helps the record.
- 3Tap Pause · manager PIN and sign with a manager PIN.
Every till shows the strip under the header until the time is up:
⏸ Not taking online orders · back 7:30 PM · fryer down
The app and the venue page read not taking online orders right now — back around 7:30 pm. Orders already in are untouched; dine-in never was. It lifts itself when the time is up, or a manager taps ▶ Resume · manager PIN on the strip, or ☰ → ▶ Resume online orders.
a manager PIN is required to pause online ordering
A server's PIN was typed. Stopping the venue's sales is a manager's call.
Related: Ready: the guest's phone knows · When the till asks for a manager PIN