A takeout or delivery paid in the app that nobody marked ready, ran or collected by close is cleared by the morning sweep: it leaves the pass and the ready board, and the day it was placed lists it here, amber, with the guest, the order type and the amount.
ⓘ The money was taken, so there is nothing to decide. If the guest comes back, find the check and refund it the ordinary way.
Reports counts the day's total under LEAKAGE.
Related: Awaiting a decision · Refund a payment