The till guide

10 · Close of day

Awaiting a decision

managerWhere: Close day · the red card

The overnight sweep parks tabs nobody settled as unsettled instead of voiding them. Nothing disappears; each one waits for a person to say what happened.

They paid — reopenMoney was taken and never rung. Reopens the tab; take the tender on the floor. No PIN, collecting is not forgiving.
Walk-outFood was made, nobody paid. A real loss on the Z-report.
CompThe venue eats it.
Mis-rungRung by mistake, nothing was made. No loss.

The three write-offs need a manager PIN with void permission; the sheet names the tab and the amount. Ask the server first.

The PIN screen carries the count until they are decided: ⚠ 3 tables need answers from last night — Demo: 2 · Dave: 1.

Related: Still open on the floor · Enter your PIN

On the till itself: ⚙ → 📖 Help shows this article offline, every role, no PIN.