The till guide

5 · Paying

Pay with a gift card

server · bartenderWhere: Pay sheet · TENDER · 🎁 Gift card

  1. 1Tap 🎁 Gift card. A box opens under it.
  2. 2Type or scan the code and tap Balance. The line under it answers first:

Active · $50.00 on it

  1. 3Tap Take from this card. A card with less than the check takes what it has and the rest stays on the tab for another tender.

this card is frozen — see a manager

A manager froze it on the register, usually because it was reported lost or looks wrong. It cannot pay until a manager unfreezes it.

Eleven bad codes in a row lock this terminal's balance lookups for a few minutes. Someone guessing codes is the reason the lock exists.

Related: Sell a gift card · This card is frozen · Cash out a remainder

On the till itself: ⚙ → 📖 Help shows this article offline, every role, no PIN.