The till guide

7 · Out the door

Block a guest

managerWhere: An Out the door card · 🚫 Block this guest…

Three no-shows on paid pickups, an abusive call: the venue can refuse an account.

  1. 1On the order's card tap 🚫 Block this guest…. Only an app order has an account behind it; a walk-in has nobody to block.
  2. 2Say why, for the record, and tap Block · manager PIN. Sign with a manager PIN.

From then on that account cannot order from this venue. They read only this venue isn't taking orders from your account; the reason stays with you. Orders already in are untouched.

Unblocking is on the dashboard, under the venue's blocked guests.

this order wasn't placed from a Yusker account — there is nobody to block

A phone-in or walk-in order. There is no account to refuse.

Related: When the till asks for a manager PIN

On the till itself: ⚙ → 📖 Help shows this article offline, every role, no PIN.