The till guide

8 · The host stand

Confirm or decline a request

hostWhere: NEEDS CONFIRM

A venue that takes requests rather than instant bookings gets them here. Confirm tells the guest yes and moves the row to UP NEXT. Decline tells them no. Either way the guest hears in the app within seconds.

Related: The board: Needs confirm, Up next, Seated, Waitlist

On the till itself: ⚙ → 📖 Help shows this article offline, every role, no PIN.